Terms and conditions
If you participate by writing messages -as registered user or as
guest- on the forums provided on this website, you agree to the
terms and conditions.
This website is provided by ESI Audiotechnik GmbH as open forum
for users of ESI products to create an active online community.
Please remember that we do not actively monitor
the contents of every message on the forums of
this site and are not responsible for any messages
posted. It is impossible for us to read and check
all messages simply because of the amount of messages
that are posted regularly on our forums. Every
message contains the views of its author, not
necessarily the views of ESI or the forum moderators.
The User Community does not replace the official
technical support from ESI.
We are able to remove/delete messages or complete threads/topics
if we believe that removal is necessary. Any user who feels that
a posted message should be removed, should contact one of the forum
moderators by email as quickly as possible. Messages can only be
removed after a reasonable delay.
With your active participation by creating new topics or by replying
to other messages, you agree that you will not use this forum to
post any messages which are knowingly false or inaccurate. Your
messages may not contain abusive, obscene, hateful, threatening
or profane language. You agree not to harm the privacy of any person
or violate any law by writing messages. Posts on this forum may
not contain any copyrighted material unless the copyright is owned
by the author of a message or by ESI. Please note that commercial
advertising for third-party products is not permitted on this site.
Although ESI is not responsible for the content of all messages
on the forums on this site and although any message on the forum
can be deleted for any or no reason, you remain fully responsible
for all the messages you wrote on the forums. ESI reserves the right
to use the information we have about your identity (such as your
email and IP addresses) in the event of legal actions arising from
a message posted by you.
Here are a few general recommendations for your participation on this
- No spamming. Please write your messages only once. Do not create
several new topics to discuss about the same issue at the same
time. If you feel that you need more information / replies for
one specific topic, reply in the thread itself (which brings it
back to the top) instead of creating a new topic/thread.
- Please use relevant and describing subject
lines when you create new topics that tell other
users on the forum as much about the issue you
want to discuss as possible. A subject like
"help needed!!!" would not be very
helpful, while something like "microphone
connected to U46 XL" would be a nice subject.
- Please check if the topic you are about to start is already
discussed in another thread. If so, it might be better to add
your comments about the issue in the existing thread rather than
creating a new one.
- Make sure that your message is posted in
the correct forum category, i.e. don't ask questions
about a USB device in the PCI section. This
would only confuse other users. If we detect
messages in the wrong section, we will move
them without notice into the correct category.
- Provide as much details as possible when you describe a problem.
For example, when you describe a problem related to recording,
always add what you are trying to record, how it is connected
to the hardware and what software you are using for it. When you
describe a problem about playback, always mention what you try
to playback, what software you use and which outputs you are using.
When you describe an installation problem, please mention details
about your computer system (mainboard, chipset, etc.).
- Please do not criticize other users on the forum directly. Always
respect other users and their identity.
- If you want to criticize ESI about something, please do so in
a civil manner - otherwise it would only cause frustration for
anyone involved (which is definitly not helpful). We are happy
to hear your comments about our products as we want to improve
- If you expect a reply or comment from an ESI representative,
contact us and
don't just write something in the forum (and even worse, complain
that you do not get a reply). We reserve the right to leave messages
on the forum unanswered if we feel no answer is needed at the